# Softwired

> Softwired is a Brisbane-based Australian consultancy providing certified Atlassian and Jira administration on retainer, and senior digital project delivery — project management, business analysis and change — since 2010.

## Flagship: Jira Administration on Retainer
Certified Atlassian administrators on a fixed monthly retainer. Foundation $2,000 + GST/month (16 hours); Growth $2,500 (20 hours, adds Rovo customer service agent); Scale $4,600 (40 hours, adds custom Rovo agents and quarterly governance review). Annual billing saves 10%. Every plan includes a branded customer service portal and a private Confluence knowledge base. Same AUD pricing for international clients (GST-free exports). No lock-in.
- Plans, pricing and FAQ: https://softwired.com.au/jira-administration

## Services
- Digital Project Delivery — senior PMs, BAs and change managers embedded in your team: https://softwired.com.au/services/digital-project-delivery-services
- Project Management: https://softwired.com.au/service/project-management
- Business Analysis: https://softwired.com.au/service/business-analysis
- Change and Adoption: https://softwired.com.au/service/change-and-adoption
- Agile Delivery: https://softwired.com.au/service/agile-delivery
- Atlassian & Jira support: https://softwired.com.au/service/atlassian-support
- AI Advisory: https://softwired.com.au/service/ai-advisory

## Proof
- Case studies: https://softwired.com.au/case-studies
- Our approach: https://softwired.com.au/our-approach
- Insights (blog): https://softwired.com.au/blog

## Team
- James Hallam: Director and Principal Consultant — 20 years across software development, business analysis and project management.
- Cassy Barnes: Head of Strategic Change.
- Miroslav Nemec: Senior Certified Jira Administrator — 13 years of global administration experience.

## Products
- Sapper — Jira project governance and administration tools: https://softwired.com.au/products/sapper

## Contact
- Brisbane, QLD, Australia
- hello@softwired.com.au · (07) 2140 7624
- https://softwired.com.au · https://www.linkedin.com/company/4856069