A fixed-price Working Bee — eight hours of senior Atlassian admin time, remote, delivered as two four-hour sessions. No commitment. We clean up the sprawl that's built up: workflows, permissions, automation, and the licences you're quietly overpaying for. You leave with a tidier instance and a prioritised list of what's left. Every Working Bee is kicked off personally by a Softwired principal.
Remote, fixed-price, no sales call. Email us what's going on with your Jira — we'll scope it and send a booking link when you're ready.
No lock-in. We confirm fit by email first — you pay when you book.
A senior, certified Atlassian admin spends the time in your instance — not a junior learning on your config. We work through a set clean-up checklist, or against the tasks you nominate as most painful — your call. We fix what the hours allow; what we can't, you get as a prioritised task list. The instance is better when we leave. So is your map of what's next.
Most Jira instances are quietly bleeding thousands a month — unused licences, stacked apps, automations firing for no one. A recent 500-seat audit turned up $90,000 a year of it. The Working Bee finds yours for $999.
Eight hours, fixed — two four-hour sessions. Email us to start; once we've scoped it we book the two sessions and lock the second in during the first. No scoping fee, no commitment. Move onto a retainer within a week and we credit the full $999 against your first month. If it won't move the needle, we'll tell you before you take it.
You can get a Jira admin cheaper — by the hour, or by stretching someone in-house. Both are real options. Here's what they don't give you.
Not for everyone. If your instance is small and tidy, you don't need us. If you're big enough to keep a full-time Atlassian admin on staff, you've already got one. The Working Bee is for the messy middle — outgrown spare-time admin, not yet worth a full-time hire.
It's your team that pays for the mess.
Hours lost to workarounds, developers blocked from moving tickets, reporting nobody trusts — and commercial information sitting in front of people who should never see it. This is the checklist we run by default, or you point us at what hurts most. Here's what we usually find.
Schemes reused across projects, undocumented transition conditions, statuses that mean different things to different teams — so developers can't move tickets and delivery transparency disappears. We rationalise what the time allows and flag the rest.
On a recent 500-seat estate, a usage audit surfaced $90k a year in unused products and oversized seats. We audit yours and hand you the cut list.
Most schemes drift into 'everyone can see everything' — read-only roles reaching internal commercial docs. We close the obvious holes before they become an incident.
Hundreds of custom fields, under 10% driving any reporting. JQL turns to guesswork and automations break silently. We mark the dead weight for removal.
Rules firing for no benefit, quietly burning Rovo credits. We find what's wasteful and switch it off.
Abandoned projects and dashboards nobody believes. We list what to archive so the instance tells the truth again.
The mess isn't static. Every month you wait, unused seats keep billing, automations keep burning Rovo credits, and access nobody revoked stays open — and the drift only gets harder to unpick. Left alone, it may be costing you thousands a month. A day now is cheaper than a quarter of waiting. Let our professional administrators clean it up so you don't have to.
1. Email us. Your first email is the brief — your Jira URL, your top priorities, what's off-limits, who we can reach, and access.
2. We confirm. We check we can get the access we need and that a day will move the needle, then send a link to book and pay for the two sessions — $999 + GST.
3. We run it. Two four-hour sessions, remote, kicked off by a Softwired principal. We work your priorities, or our clean-up checklist — your call. The second session is locked in during the first.
4. You keep it. A cleaner Jira instance, a prioritised task list of everything we couldn't reach, and a short written summary of what changed and why.
Two quick things before you email — what we need from you, and how we keep your instance safe.
What we'll need from you
How we protect your instance
We work the tasks you nominate as most painful, or our standard clean-up checklist — workflows and schemes, permissions, automation, a licence and seat audit, stale projects. We fix what the time allows and hand you a prioritised list of the rest.
For a deep mess it often isn't — and that's fine. You leave with a measurably cleaner instance and a prioritised task list of what's left. Action it yourself, or move onto a retainer and we keep it clean.
Email us; we confirm we can get the access we need and that the time will move the needle, then send a booking link — you pay $999 + GST when you book. Move onto a retainer within a week and we credit the full $999 against your first month.
We use a dedicated admin account, time-boxed to the sessions and revoked when we're done, and work strictly to your off-limits list. Critical data is backed up first, and nothing destructive or risky happens without your approval and a rollback plan. Confidentiality's in our terms; we'll sign your NDA if you need it.
A senior, certified Atlassian admin who's led technical teams, with every session kicked off by a Softwired principal — no junior learning on your config. We're not an Atlassian reseller and don't sell licences, so our only incentive is getting your instance right and your bill down.
None. It's a one-off at a fixed price, no retainer required. If you want it kept clean there's a retainer — but that's your call, not a condition.
We run a structured audit — the same one across every instance — so the usual failure points surface fast: permission drift, scheme sprawl, licence waste, automations that broke silently. Because we're in many Jira instances every week, we already know the common fixes, and we see new Atlassian features — and the bugs they ship — before most teams notice them. Jira's been a core delivery tool for us for twenty years: we know it as practitioners who run delivery on it, not just admins who configure it. And you're dealing with a registered Australian company on contract — not a freelancer you found online.
Eight hours with a senior Atlassian admin, remote, kicked off by a Softwired principal. You tell us what hurts most; we work through it and hand you the rest as a task list. Briefed by email, no sales call — we send a link to book once we've scoped it.
No lock-in. We confirm fit by email first — you pay when you book.