/ Jira Working Bee

Your Jira's a mess. Let's clean it up

A fixed-price Working Bee — eight hours of senior Atlassian admin time, remote, delivered as two four-hour sessions. No commitment. We clean up the sprawl that's built up: workflows, permissions, automation, and the licences you're quietly overpaying for. You leave with a tidier instance and a prioritised list of what's left. Every Working Bee is kicked off personally by a Softwired principal.

Remote, fixed-price, no call to book. You brief us with a short questionnaire and we get to work.

No lock-in. We invoice on 14-day terms — you confirm the access works before you pay.

/ What it buys

Eight focused hours. A measurably cleaner Jira.

A senior, certified Atlassian admin spends the time in your instance — not a junior learning on your config. We work through a set clean-up checklist, or against the tasks you nominate as most painful — your call. We fix what the hours allow; what we can't, you get as a prioritised task list. The instance is better when we leave. So is your map of what's next.

A recent 500-seat audit turned up $90,000 a year in licence waste alone.

$999 + GST

Eight hours, fixed — two four-hour sessions. Book the first below; we lock in the second together during it. No scoping fee, no commitment. Move onto a retainer within a week and we credit the full $999 against your first month. If it won't move the needle, we'll tell you before you take it.

What's included
  • Eight hours with a senior, certified Atlassian admin
  • Workflow and scheme rationalisation
  • A permission and access sweep
  • A licence and seat audit, with the cut list
  • A prioritised task list of everything we can't reach
  • A short written summary of what changed and why
/ Why us

The hard part isn't the hours. It's knowing what to change.

You can get a Jira admin cheaper — by the hour, or by stretching someone in-house. Both are real options. Here's what they don't give you.

Hourly freelancer
Who
A contractor working to your ticket spec
Accountability
You shortlist, brief and chase
What you keep
Hours billed, no map of what's left
After
Find someone again next time
In-house admin
Who
Someone already stretched, learning your config as they go
Accountability
Yours to line-manage
What you keep
Fixes made, rarely written down
After
Back to the day job
Softwired Working Bee
Who
A senior, certified admin — scoped by a principal with 20 years in Jira
Accountability
One contact, ours to manage, not yours
What you keep
A prioritised task list and a written summary
After
Keep it clean on a retainer, or don't — your call

/ What we go after

It's your team that pays for the mess.

Hours lost to workarounds, developers blocked from moving tickets, reporting nobody trusts — and commercial information sitting in front of people who should never see it. This is the checklist we run by default, or you point us at what hurts most. Here's what we usually find.

Workflow & scheme sprawl

30+ projects

Schemes reused across projects, undocumented transition conditions, statuses that mean different things to different teams — so developers can't move tickets and delivery transparency disappears. We rationalise what the time allows and flag the rest.

Licence & seat waste

$90,000

On a recent 500-seat estate, a usage audit surfaced $90k a year in unused products and oversized seats. We audit yours and hand you the cut list.

Permission drift

Everyone

Most schemes drift into 'everyone can see everything' — read-only roles reaching internal commercial docs. We close the obvious holes before they become an incident.

Custom-field bloat

100+

Hundreds of custom fields, under 10% driving any reporting. JQL turns to guesswork and automations break silently. We mark the dead weight for removal.

Automation cruft

Rovo credits

Rules firing for no benefit, quietly burning Rovo credits. We find what's wasteful and switch it off.

Stale projects & boards

Untrusted

Abandoned projects and dashboards nobody believes. We list what to archive so the instance tells the truth again.

The mess isn't static. Every month you wait, unused seats keep billing, automations keep burning Rovo credits, and access nobody revoked stays open — and the drift only gets harder to unpick. Left alone, it may be costing you thousands a month. A day now is cheaper than a quarter of waiting. Let our professional administrators clean it up so you don't have to.

/ How it works

Booked online. Briefed in one form. Done in two sessions.

1. Book session one. Pick a time below. The booking form is your brief — your Jira URL, your top priorities, what's off-limits, who we can reach, and access.

2. We confirm. We check we can get the access we need and that a day will move the needle, then send the $999 + GST invoice on 14-day terms.

3. We run it. Two four-hour sessions, remote, kicked off by a Softwired principal. We work your priorities, or our clean-up checklist — your call. The second session is locked in during the first.

4. You keep it. A cleaner Jira instance, a prioritised task list of everything we couldn't reach, and a short written summary of what changed and why.

/ Before you book

What we need from you — and how we keep your instance safe.

Two quick things before you pick a time — what we need from you, and how we keep your instance safe.

What we'll need from you

  • Jira Cloud, accessed remotely — Data Center or Server is a different job, so book a call and we'll scope it.
  • An org-admin account for our administrator — we can't clean what we can't reach.
  • Your off-limits list — anything that must stay untouched, flagged up front.
  • A decision-maker reachable on Slack, Teams or Google Meet during each session, to approve changes and answer questions.

How we protect your instance

  • A dedicated admin account, time-boxed to the sessions and revoked when we're done.
  • Confidentiality covered in our terms — we'll sign your NDA if you need it.
  • Critical data backed up first, and nothing destructive or risky without your approval and a rollback plan.
/ FAQ

Straight answers before you book.

What actually happens in the eight hours?

We work the tasks you nominate as most painful, or our standard clean-up checklist — workflows and schemes, permissions, automation, a licence and seat audit, stale projects. We fix what the time allows and hand you a prioritised list of the rest.

What if a day isn't enough to fix everything?

For a deep mess it often isn't — and that's fine. You leave with a measurably cleaner instance and a prioritised task list of what's left. Action it yourself, or move onto a retainer and we keep it clean.

How does payment work?

Book session one; we confirm we can get the access we need and that the time will move the needle, then invoice $999 + GST on 14-day terms. Move onto a retainer within a week and we credit the full $999 against your first month.

Is my data safe, and who gets access?

We use a dedicated admin account, time-boxed to the sessions and revoked when we're done, and work strictly to your off-limits list. Critical data is backed up first, and nothing destructive or risky happens without your approval and a rollback plan. Confidentiality's in our terms; we'll sign your NDA if you need it.

Who does the work, and are you certified?

A senior, certified Atlassian admin who's led technical teams, with every session kicked off by a Softwired principal — no junior learning on your config. We're not an Atlassian reseller and don't sell licences, so our only incentive is getting your instance right and your bill down.

Is there any lock-in?

None. It's a one-off at a fixed price, no retainer required. If you want it kept clean there's a retainer — but that's your call, not a condition.

Ready when you are

Stop fighting Jira. Book a day.

Eight hours with a senior Atlassian admin, remote, kicked off by a Softwired principal. You tell us what hurts most; we work through it and hand you the rest as a task list. Booked online, briefed by questionnaire — no call to schedule.

Book your Working Bee

No call to book. No lock-in. We invoice on 14-day terms — you confirm the access works before you pay.