Sapper Project Cleaner
Effective Date: December 2, 2025
Last Updated: December 2, 2025
This End User License Agreement ("Agreement") is between Softwired Digital Pty Ltd ("Provider", "we", "us", "our") and the entity or individual agreeing to these terms ("Customer", "you", "your"). This Agreement governs Customer's use of Sapper Project Cleaner, a cloud-based application available through the Atlassian Marketplace.
By installing or using the Product, Customer agrees to be bound by this Agreement. If you do not agree, do not install or use the Product.
The following definitions apply throughout this Agreement:
Subject to the terms of this Agreement and payment of applicable Fees, Provider grants Customer a non-exclusive, non-transferable, non-sublicensable license during the Subscription Term to:
Customer shall not (and shall not permit others to):
Customer is responsible for:
Customer retains all ownership rights in Customer Data. Provider claims no ownership of Customer Data.
Customer grants Provider a limited license to access and use Customer Data solely to:
Provider processes Customer Data in accordance with our Privacy Policy and the data processing provisions of the Atlassian Forge platform.
Upon termination of this Agreement or uninstallation of the Product, Customer Data stored in Forge app storage will be automatically deleted. Archived Jira projects remain archived within Customer's Jira instance (archiving is a Jira operation, not Product-specific).
Each party shall comply with all applicable laws and regulations in exercising its rights and performing its obligations under this Agreement.
Customer shall not export or re-export the Product in violation of applicable export control laws.
Customer is responsible for ensuring its use of the Product complies with applicable data protection laws, including obtaining necessary consents from data subjects.
Provider will provide support for the Product via:
Provider aims to respond to support inquiries within 7 business days (AEST). Priority support is available to paid subscription customers.
Support does not include:
Provider warrants that during the Subscription Term, the Product will perform materially as described in the Documentation when used in accordance with this Agreement.
If Customer reports a breach of the warranty in Section 6.1 within 30 days of discovering the issue, Provider will, at its option:
This is Customer's sole remedy for breach of the warranty in Section 6.1.
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. PROVIDER SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Provider does not warrant that:
Customer shall not use the Product:
The Product is not designed for use in high-risk activities where failure could lead to death, personal injury, or severe environmental damage. Customer assumes all risk associated with any such use.
Customer shall not submit to the Product any data that:
The Product is built on and depends on Atlassian Forge infrastructure and Jira Cloud. Customer's use of the Product is subject to:
Provider is not responsible for any acts or omissions of Atlassian or changes to Atlassian services.
The Product does not integrate with or depend on third-party services other than Atlassian infrastructure.
Fees for the Product are set forth in the Marketplace listing and processed exclusively through the Atlassian Marketplace.
All payment terms, billing, and refunds are governed by Atlassian Marketplace policies.
Fees are exclusive of applicable taxes. Atlassian handles tax collection as required.
Provider may change Fees upon 30 days' notice via the Marketplace listing. Changed Fees apply to the next renewal term.
The initial Subscription Term begins on the Order date and continues for the period specified in the Order (typically 12 months for annual subscriptions or 1 month for monthly subscriptions).
Subscriptions automatically renew for successive periods equal to the initial Subscription Term unless:
If Customer is using the Product under a trial license:
Customer may terminate this Agreement at any time by uninstalling the Product and cancelling the subscription via the Atlassian Marketplace.
Either party may terminate this Agreement immediately upon written notice if:
Upon termination:
Except as expressly provided in Section 6.2, termination does not entitle Customer to a refund of any Fees paid.
Provider and its licensors retain all right, title, and interest in and to the Product, including all intellectual property rights. This Agreement does not grant Customer any rights in the Product except the limited license in Section 2.
If Customer provides suggestions, ideas, or other feedback regarding the Product ("Feedback"), Customer grants Provider a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without restriction or compensation to Customer.
Provider will defend Customer against any third-party claim that Customer's use of the Product in accordance with this Agreement infringes that third party's patent, copyright, or trademark, and will indemnify Customer from any damages finally awarded against Customer as a result of such claim, provided that:
If a claim is made or is likely, Provider may, at its option:
This Section 12.3 states Provider's sole liability for IP infringement claims.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER A PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT FOR AMOUNTS PAYABLE UNDER SECTION 12.3 (IP INDEMNIFICATION), EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER IN THE 12 MONTHS PRECEDING THE CLAIM.
IF CUSTOMER IS USING THE PRODUCT UNDER A TRIAL LICENSE, PROVIDER'S TOTAL LIABILITY WILL NOT EXCEED AUD $1,000.
THE LIMITATIONS IN THIS SECTION 13 APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Nothing in this Agreement excludes or limits liability for:
"Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or should reasonably be understood to be confidential.
The receiving party shall:
Confidential Information does not include information that:
The receiving party may disclose Confidential Information if required by law, provided it gives reasonable notice to the disclosing party (where permitted) to allow the disclosing party to seek protective measures.
This Agreement is governed by the laws of Queensland, Australia, without regard to conflict of law principles.
Any dispute arising from this Agreement shall be resolved in the courts of Queensland, Australia. Each party submits to the exclusive jurisdiction of those courts.
This Agreement, together with the Terms of Service, Privacy Policy, and any Orders, constitutes the entire agreement between the parties regarding the Product and supersedes all prior agreements or understandings.
Provider may amend this Agreement by posting a revised version with an updated "Last Updated" date. Material changes will be communicated via the Marketplace listing or email (where contact information is available). Continued use of the Product after changes take effect constitutes acceptance of the amended Agreement.
If any provision of this Agreement is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision.
Customer may not assign this Agreement without Provider's prior written consent. Provider may assign this Agreement to an Affiliate or in connection with a merger, acquisition, or sale of assets.
Neither party will be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, internet or telecommunications failures, or failures of Atlassian services.
Notices under this Agreement shall be sent:
Softwired Digital Pty Ltd
For questions about this Agreement, please contact us at help@softwired.com.au.
BY INSTALLING OR USING SAPPER PROJECT CLEANER, CUSTOMER ACKNOWLEDGES THAT:
Document Version: 1.0
Effective Date: December 2, 2025
Last Updated: December 2, 2025
This Agreement is based on the Bonterms Standard End User Agreement (Version 1.0) as recommended by the Atlassian Marketplace.