/ About Softwired, Brisbane since 2010

The senior team that runs your program

Softwired delivers AI and transformation programs for mid-sized organisations. Our project managers, analysts and change leads work inside your team and stay until your people use what the program delivered.

Book a discovery callMeet the team →

A free 30-minute chat with a senior consultant. You'll leave knowing your program's biggest risk, whether or not we work together.

88%

James Hallam led the Metagenics multi-brand program, which grew digital revenue 88% across 2025.

US$165M

Before joining Softwired, Cassy Barnes delivered Glencore's P150 program, which saved US$165M in baseline costs within 12 months.

Delivering programs since 2010

8 sectors, from mining to professional sport

Our team has worked on programs for Metagenics, Aurizon Network, Suncorp, Origin Energy, the Hunter Valley Coal Chain Coordinator, Orica, Big W, Griffith University and The University of Queensland.

/ 01 The team

The people who do the work on your program

The consultant who scopes your program stays on it and does the work. Each of us has run programs from inside a client's team. When something on your program worries you, you call the person doing the work.

James Hallam, Principal Consultant at Softwired

James Hallam

Principal Consultant

James has spent 20 years across software development, business analysis and project management. He led the Metagenics direct-to-consumer launch and then its multi-brand program, which grew digital revenue 88% across 2025.

Cassy Barnes, Head of Change and Adoption at Softwired

Cassy Barnes

Head of Change and Adoption

Before joining Softwired, Cassy delivered Glencore's P150 program, which saved US$165M in baseline costs within 12 months. At Anglo American she led an improvement portfolio that delivered more than AU$100M in benefits. Every go-live in it was gated on a change readiness check.

Miroslav Nemec, Senior Certified Jira Administrator at Softwired

Miroslav Nemec

Senior Certified Jira Administrator

Miroslav has 13 years of global Jira administration experience. He looks after client Jira sites on our monthly administration retainer, so delivery teams stop waiting on configuration.

See Jira administration →
/ 02 How we work

What you can expect from us on every program

We work best with mid-sized organisations and with leaders who own the result of a program.

The senior people who scope your program run it through handover, and you deal with them directly.

We work inside your team and hand the work to your people before we leave.

We stay after go-live until staff use the new system, and we report against the KPI in your business case while we're there.

/ 03 When your program needs more

Specialists we bring in for the weeks your program needs them

Some programs need skills beyond delivery and change work. We bring in specialists we've worked with before, so you pay for the weeks you use them.

Solution architects and developers

They design and build the systems behind complex implementations.

Microsoft Dynamics specialists

They have run Microsoft Dynamics inside live operations.

Enterprise architects

Business process and enterprise architects map how the organisation works before the program changes it.

Machine learning specialists

They do the modelling work that most delivery teams don't carry in-house.

/ 04 What people say

How a delivery partner describes James's work

“James expertly managed high profile projects with a diverse range of stakeholders, and is able to push projects through to successful completion in a timely fashion in difficult circumstances.”

Ben Hollis, Founder and CEO, Polymathian

Ready to start?

Talk to the people who would run your program

A senior consultant looks at where your program sits and tells you what to fix first. The chat is free and takes 30 minutes.

Or email hello@softwired.com.au with two lines about the program.

Book a discovery call