/ Industries

Mining & Resources

Asset-heavy operations where downtime is measured in millions and a botched change stops production, not just a sprint. We've delivered optimisation and project work at national scale — including across Australia's largest export coal-rail network — and we run these programmes the way the sector demands: safety-critical, defensible, and built to outlast the people who delivered them.

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Resources programmes rarely fail on the engineering. They fail on adoption and commercials — a tool that's technically right but never makes it into how the planning team actually works. On Project PACE we learned that in the open: novel optimisation is a technology problem, an adoption problem and a commercial problem in roughly equal measure, and skipping any one of the three gets you a great research paper and not much else.

So we design for all three from day one — who owns the new way of working, where it sits in next year's operating budget, and how the capability transfers to your people. The maths is necessary. It is not sufficient.

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Where we've done this

We rebuilt our website without touching the tools

Softwired rebuilt softwired.com.au without operating a single tool by hand. Design, copy, CMS, and integrations were all driven through an LLM — prompts, skills, and agents working to acceptance criteria. A case study in our own delivery method, run on ourselves first.

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Project PACE — optimising the track, not just the trains

In 2012, Aurizon Network commissioned a tool to optimise what the industry had left alone: rail-infrastructure maintenance. The maths got published. The vendor went on to be acquired by Sandvik. The lesson: novel optimisation is a tech, adoption and commercial problem at once.

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Senior delivery for programmes too important to drift