/ Insights

Long-form insights from the field

Delivery, change, and the second-order effects of AI — written by the people doing the work, not a content team.

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Insights from the field

Project Delivery

Your digital transformation team can't live inside IT

Most digital transformation initiatives fail for the same reason: they're wired into an operating model designed to kill them. Here's why separation isn't optional.

Project Delivery

Agile is a Disposition, not a Method

Why agile frameworks miss the point, when formal structure earns its keep, and what accountability actually costs.

Why 72% of AI Projects Don't Pay Off — And What the Ones That Do Have in Common

Gartner surveyed 782 I&O leaders and found only 28% of AI projects deliver ROI. The failure pattern is consistent — and fixable.

The Consultant's First Move: Get Close to the Problem

Most projects fail because the people solving the problem have never actually seen it. Here's how we fix that on day one.

What AI's second-order effects mean for your technology roadmap

The first-order AI conversation is over. The second-order effects — on your delivery function, your SaaS contracts, and your resourcing model — are what matter now.

The 18% Problem: Why Most Project Professionals Are Trained to Execute, Not to Lead

PMI's 2025 data reveals only 18% of project professionals have high business acumen — yet they dramatically outperform. Here's why that gap exists and what to do about it.

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