We checked this guide against xAI's official Grok pages on 31 October 2026. xAI adds and renames Grok features often, and plans and connectors change fastest. Check this article's published date, and contact Softwired if you want training and materials kept up to date.
The short answer
Grok is xAI's AI assistant. You can use it at grok.com and in the iOS and Android apps. Grok is available in Australia, though xAI says free access, plans and some features vary by location. Grok chats with live search across the web and X, which suits questions about what's happening right now. Multi-agent mode splits hard questions between several agents. Imagine creates images and short videos, and Voice handles spoken conversations.
Grok also reads uploaded files, remembers details across chats, follows custom instructions, drafts long documents in Canvas and links to other apps through connectors. Business plans add team workspaces.
Grok's features at a glance
| Feature | What it does (checked 31 October 2026) | Learn it |
|---|---|---|
| Chat | Answers questions and helps with writing, analysis and code | First |
| Live web and X search | Answers from current web pages and posts on X | First |
| Custom instructions | Sets standing preferences for how Grok responds | First |
| Memory | Remembers details across chats | First |
| File uploads | Reads documents and images, up to 150 MB per file | First |
| Canvas | Drafts and edits long-form writing | Second |
| Voice | Holds spoken conversations | Second |
| Imagine | Generates images and short video clips | Second |
| Multi-agent mode | Splits a hard question between several agents working in parallel, then combines their results | Third |
| Connectors | Links Grok to other services through built-in connectors, a catalogue and custom MCP connections | Third |
| Projects | Listed in xAI's Grok FAQ. Detail not confirmed | Later |
| Companions | Offers character-style companions on iOS only | Optional |
Live search
Grok's live search covers the web and posts on X, so it handles recent news, public reactions and fast-moving topics well. Posts on X are opinions and first reports. Check them against an official source before you rely on them.
How you'd actually use it: "What are people saying this week about the Brisbane 2032 venue plans? Separate official announcements from opinions, and include links."
Multi-agent mode
Multi-agent mode splits a harder question between several agents working in parallel, then combines their findings into one answer. It takes longer than standard chat, and it suits questions with several parts to weigh.
How you'd actually use it: "Compare the pros and cons of leasing and buying a work ute for a small Queensland business, covering cash flow, tax treatment and resale value."
Imagine
Imagine creates images and short video clips from a written description.
How you'd actually use it: "Create a simple illustration of a tradie using a tablet on a job site, flat style, for a newsletter header." Check usage rights and your brand rules before you publish an AI-generated image.
Connectors
Connectors let Grok read from and act in other services. Pick from the built-in connectors and the catalogue, or link a custom MCP server. MCP is an open standard that lets AI tools connect to other software, and our guide to connectors, apps and MCP explains it in plain English.
Grok, Grok Bot and Grok Build
xAI sells three separate products with similar names:
- Grok is the assistant this guide covers.
- Grok Bot provides AI teammates that work on a persistent cloud computer.
- Grok Build builds apps. It replaced Grok Studio, which xAI has retired.
Plans in brief
Grok's personal plans are Free, SuperGrok and SuperGrok Heavy, and each draws usage from a weekly allowance. Grok Business gives you personal and team workspaces. Grok Enterprise adds organisation-wide controls, including single sign-on and automatic user account setup. Some X subscriptions also include Grok. We don't list prices, so check xAI's plans page for current costs.
Watch-outs
- Check anything sourced from X posts before you rely on it.
- Check your organisation's policy before you put work data into a personal plan.
- Review what each connector can read and do before you switch it on.
Frequently asked questions
Is Grok only for X users?
Anyone can use Grok at grok.com and in the iOS and Android apps. Some X subscriptions also include it.
Can Grok make videos?
Yes. Imagine creates short video clips from a written description.
Does Grok have a deep research mode?
For research questions, xAI's Grok pages point to live search and multi-agent mode. We could not confirm a separate deep research mode on xAI's official pages on 31 October 2026.
Related guides
- AI tool features explained: a plain-English guide for 2026
- AI connectors, apps and MCP explained
- AI models, thinking modes and context windows explained
Put it to work with AI On Ramp
If Grok is one of your team's tools, decide which data it may see and which work it suits.
AI On Ramp gets your team using AI with confidence, on their own work and across teams, while you keep its cost and risk under control. We set up the tools, then our consultants sit beside your most advanced AI users and build real in-house workflows with them. Your nominated AI Lead gets the governance tools and our ongoing support to keep the business current as the tools change. We bring deep technical expertise and decades of business change management, and we work face to face from Brisbane and along Australia's east coast. See how AI On Ramp works.
Want to talk through how this applies to your team? Book a call with Softwired.
