Software built around how your business works, and yours to keep

Build a solution is custom software for one of your core processes. You pay for the build once, you own it, and adding people never adds a seat fee.

It’s for owners and ops leads who want a core process fixed, not AI training. If that process runs on a tool that gets in the way, this is where to start. We build software that fits the process and connects to the systems you already rely on, so the real work doesn’t have to live in spreadsheets beside the tool.

Tell us which process gives you the most trouble and what you pay per seat for it now, and we’ll tell you what we’d build and what we’d leave alone. Sometimes the answer is to keep the tool you have, and we’ll say so.

/ 01The problem we solve

You pay per seat for software built for an average customer.

Rented platforms charge by the seat, whether someone logs in daily or once a quarter. The price also covers features you never use, and others built for someone else’s business. You can’t easily say what the subscription buys you, and people keep the real work in spreadsheets and email.

So the process bends to fit the tool. Each new tool adds a login, and another set of data, cut off from the rest, that someone has to reconcile by hand before anyone trusts the numbers.

/ 02How we work

Structure first, then momentum. We embed quickly.

1

Start with a chat

Book a discovery call. We start with how the work happens today.

2

Design, build and integrate

Our AI software engineers design and build the platform, integrate it with the software you already rely on, and put AI on the repetitive steps your people would rather not do.

3

Own it, and grow it with us

You pay for the build once, then you own it. When your process changes, we add to the software and grow it with you.

/ 03What you get

What lands on your desk.

1

Software built for your process

We build exactly what your business needs, and we keep it minimal. You don’t pay for features you’ll ignore.

2

Integration with the tools you rely on

The platform connects to the software you already use, and we help you retire the rented tools you no longer need.

3

Software you own

You pay for the build once. Then it’s built, and you own it. When you hire, nobody sends a new seat bill.

4

A model choice that stays yours

We’ll recommend the model that suits each job and your data rules, and the choice is yours. You stay free to change provider later.

What Build a solution includes

The steps and deliverables above are what it includes. Before any of that, we sit with the people who run the process day to day.

Exactly what you need, and it grows with you

Your process doesn’t bend around a generic design, and your team isn’t left learning features they’ll never use.

We can also help maintain it afterwards, and we strongly advise that you let us.

Augmenting the process you already run

Our view is that AI does its best work when it augments the processes your team already runs. We have spent years on process improvement, systems integration and automation, and it’s work we enjoy. More and more, we expect to fix those same problems by augmenting the process with AI.

You choose the model, and we’ll recommend one

In our view, models are becoming a utility. Where we see the value is in how they’re wrapped. We recommend one for each job, and you decide.

Training your team in AI

If your people need to learn to use AI safely, start with AI Onramp, our AI adoption program.

/ 04Signals you need this

If two or more sound familiar, let's have a chat.

  • Your team keeps the real work in spreadsheets beside a SaaS tool.
  • You pay per seat, and for features that hardly get used.
  • You’ve changed how your business works to suit the tool.
  • Key data sits in several disconnected systems, and someone re-keys it by hand.
  • You want your processes fixed, and you don’t need AI training.
/ 05Common questions

The questions we get before we start.

Won’t custom software cost more than the subscription I pay now?
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Add up the seats first. A rented platform charges per seat, per month, and the bill grows with every hire. At list prices published in October 2026, the professional tiers of well-known CRMs run from about A$90 to A$155 per seat per month. For a team of 25, over five years, that is roughly A$140,000 to A$230,000 in seat fees alone. Software you build once typically costs a fraction of that, though every build is different, and adding people doesn’t add a seat fee.

Those figures use annual billing and the list price today, and assume no price rises. They are for a CRM. Your own tools will differ, so bring your numbers and we’ll work through them with you.

What if our current tool costs far less than that?
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It may well be the right tool. If your process is standard, a rented one can be the sensible choice, and we’ll say so. The question is what you get for the fee. The Zylo 2026 SaaS Management Index and Productiv’s 2023 State of SaaS report both found that organisations use roughly half of the seats they pay for. And a low fee doesn’t count the hours your people spend working around features that don’t fit.

Who looks after it once it’s built?
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Someone has to, because software needs updates, security patches and a person who knows it. A subscription folds the cost of all that into the fee. With software you own, the decision is yours, and we’d be glad to take it on.

Ready to start?

Got a process held together by workarounds?

Book a discovery call about Build a solution. Tell us which process causes the most pain, which tools it runs on and what you pay for them, and we’ll give you a straight view on whether a custom platform makes sense. Sometimes the answer is no, and we’ll say so.

Book a discovery call